Information Services

Inform, Instruct, Empower . . .

Extended HelpDesk hours and setting up your laptop using the online Tech Check. #AnnounceIT

August 21st, 2016 by Lynda S. LaRoche

Welcome DePauw Students,

We are glad to have you on campus!

Please remember to get your laptop ready for class by going through the Tech Check. (Hint: To avoid long lines at the HelpDesk do this in your dorm room.) The Tech Check is available by clicking on the For Students tab on the IT KnowledgeBase. For those who experience issues with the Tech Check, please stop by the HelpDesk. We are located on the lower level of the Student Union Building.

The HelpDesk is also offering extended support focused on setting up the network, printers, and virus protection on your laptops. Our hours for the next two weeks are:
  • Monday, 8/22, and Tuesday, 8/23, from 7:30 a.m. to 7 p.m. at the HelpDesk
  • Wednesday, 8/24, and Thursday, 8/25, from 7:30 a.m. to 7 p.m. at the HelpDesk, AND 7 – 10 p.m. at the Library
  • Friday, 8/26, our normal hours from 7:30 a.m. to 5 p.m. at the HelpDesk
  • Monday, 8/29, through Thursday, 9/1 from 7:30 a.m. to 7 p.m. at the HelpDesk
  • Friday, 9/2, our normal hours from 7:30 a.m. to 5 p.m. at the HelpDesk
Wishing all of you an amazing 2016/2017 experience at DePauw!

81 days left to preserve your email and other data from your DePauw IT accounts. #AccountsIT

August 10th, 2016 by Lynda S. LaRoche

Time flies…only 81 days left for you to preserve your email and other data from your DePauw IT accounts.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2016. Please see the IT recommendation checklist and resources below for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.


Original email sent on 4/12/2016:

SUBJECT: Preserve your email and other data from your DePauw IT Accounts now. #AnnounceIT

Dear Class of 2016,

As you are going through your graduation to-do list, schedule time to preserve your email and other data from your DePauw IT accounts. In the following, you will learn the timeline for when your primary DePauw IT accounts will no longer be available to you, resources you can use to preserve email and other data, and information on services available to DePauw alumni.

DePauw IT Account Access will retire on October 31, 2016

Network

Be sure you save any documents you wish to keep from your class (I:) drive, personal (P:) drive, and Web (W:) drive before the end of October 2016.

e-Services

To request a transcript after October 31, 2016, browse to the transcript ordering portal on the Registrar’s Transcripts website.

Google Apps (email, calendar, drive, etc.)

Download a copy of the Google Apps data you want to keep, including your email, calendar, and more, by going into My Account → Control your content → Copy or move your content → Create archive found in the Download your data section. Once started, archives may take a few minutes, several hours, or days to create depending on how much data you have selected to download. Be sure to start this process before the middle of October 2016 so there is plenty of time for your archive to be completed. Watch the Download your Google Data [How to] video on YouTube to learn more.

IT Recommendation Checklist and Resources

You can also find a helpful IT recommendation checklist that includes additional resources at Graduating Senior Accounts. These tips will guide you through setting up a personal email account, updating online account information (e.g., checking account, credit card, cell phone password recovery, etc.) so that you do not lose access to them after your DePauw IT accounts are retired on 10/31/2016, how you can let others know your new contact information, and more.

Stay connected with DePauw through the Online Directory and Alumni App

DePauw’s Office of Alumni Engagement provides opportunities to connect with DePauw and fellow alumni through the Online Directory and EverTrue. Through the Online Directory, you can update your contact information, as well as search for and connect with fellow DePauw alumni. If you have not set up your account yet, contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 for your Activation Code.

You can also download the EverTrue Alumni App. This app for iPhone, iPad, and Android devices allows you mobile access to the alumni directory and provides mapping functionality based on business address to search for classmates and fellow alumni around the world. There are a number of filters you can use to generate specific custom lists of alumni by categories such as industry, location, grad year and greek affiliation. Click here to download the app on your mobile device, or search for “EverTrue” in the Apple App store or Google Play store. To learn more, visit depauw.edu/alumni/connect.

Please contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 with questions concerning the Online Directory and Alumni App. All other questions should be directed toward the HelpDesk at HelpDesk@depauw.edu or (765) 658-4294.

2016 Alumni – 123 days left to preserve your email and other data from your DePauw IT accounts. #AccountsIT

June 30th, 2016 by Lynda S. LaRoche

Hello 2016 Alumni,

The countdown continues…only 123 days left for you to preserve your email and other data from your DePauw IT accounts.

In case you missed the original notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2016. Please see the IT recommendation checklist and resources below for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App. 


 Original notification made on 4/12/2016:

As you are going through your graduation to-do list, schedule time to preserve your email and other data from your DePauw IT accounts. In the following, you will learn the timeline for when your primary DePauw IT accounts will no longer be available to you, resources you can use to preserve email and other data, and information on services available to DePauw alumni.

DePauw IT Account Access will retire on October 31, 2016

Network

Be sure you save any documents you wish to keep from your class (I:) drive, personal (P:) drive, and Web (W:) drive before the end of October 2016.

e-Services

To request a transcript after October 31, 2016, browse to the transcript ordering portal on the Registrar’s Transcripts website.

Google Apps (email, calendar, drive, etc.)

Download a copy of the Google Apps data you want to keep, including your email, calendar, and more, by going into My Account → Control your content → Copy or move your content → Create archive found in the Download your data section. Once started, archives may take a few minutes, several hours, or days to create depending on how much data you have selected to download. Be sure to start this process before the middle of October 2016 so there is plenty of time for your archive to be completed. Watch the Download your Google Data [How to] video on YouTube to learn more.

IT Recommendation Checklist and Resources

You can also find a helpful IT recommendation checklist that includes additional resources at Graduating Senior Accounts. These tips will guide you through setting up a personal email account, updating online account information (e.g., checking account, credit card, cell phone password recovery, etc.) so that you do not lose access to them after your DePauw IT accounts are retired on 10/31/2016, how you can let others know your new contact information, and more.

Stay connected with DePauw through the Online Directory and Alumni App

DePauw’s Office of Alumni Engagement provides opportunities to connect with DePauw and fellow alumni through the Online Directory and EverTrue. Through the Online Directory, you can update your contact information, as well as search for and connect with fellow DePauw alumni. If you have not set up your account yet, contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 for your Activation Code.

You can also download the EverTrue Alumni App. This app for iPhone, iPad, and Android devices allows you mobile access to the alumni directory and provides mapping functionality based on business address to search for classmates and fellow alumni around the world. There are a number of filters you can use to generate specific custom lists of alumni by categories such as industry, location, grad year and greek affiliation. Click here to download the app on your mobile device, or search for “EverTrue” in the Apple App store or Google Play store. To learn more, visit depauw.edu/alumni/connect.

Please contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 with questions concerning the Online Directory and Alumni App. All other questions should be directed toward the HelpDesk at HelpDesk@depauw.edu or (765) 658-4294.

Announcing Box.com for DePauw (It’s like Dropbox, only it’s better)

May 19th, 2016 by Lynda S. LaRoche

Greetings, Faculty and Staff Colleagues.

DePauw has arranged for a campus-wide subscription to Box.com, a secure online storage and collaboration environment with unlimited quota for faculty, staff, and students.

Ultimately, Box at DePauw (box.depauw.edu) will replace the current P:, U: and I: drives for individual and shared institutional documents, and its web-based interface will enable secure access from any mobile networked device. Box also provides an App which syncs Box files with your desktop and other devices so you can access them locally and when offline.

Today we will launch the process to begin creating and distributing Box accounts for faculty and staff. This is an automated process that will take several days for the Box system to complete. While that is underway, you can find more details about the timeline and what you can expect to see during the full rollout later in this message.

Information Services will also provide ongoing updates by email and on online, and will offer face-to-face orientation sessions to demonstrate Box features and uses. In the meantime, you can learn more about DePauw’s Box at Box at DePauw.

If you have any questions, please feel free to reach out to either Lynda LaRoche (llaroche@depauw.edu) or me and one of us will be back in touch quickly.

Preserve your email and other data from your DePauw IT Accounts now. #AnnounceIT

April 12th, 2016 by Lynda S. LaRoche

Class of 2016,

As you are going through your graduation to-do list, schedule time to preserve your email and other data from your DePauw IT accounts. In the following, you will learn the timeline for when your primary DePauw IT accounts will no longer be available to you, resources you can use to preserve email and other data, and information on services available to DePauw alumni.

DePauw IT Account Access will retire on October 31, 2016

Network

Be sure you save any documents you wish to keep from your class (I:) drive, personal (P:) drive, and Web (W:) drive before the end of October 2016.

e-Services

To request a transcript after October 31, 2016, browse to the transcript ordering portal on the Registrar’s Transcripts website.

Google Apps (email, calendar, drive, etc.)

Download a copy of the Google Apps data you want to keep, including your email, calendar, and more, by going into My Account → Control your content → Copy or move your content → Create archive found in the Download your data section. Once started, archives may take a few minutes, several hours, or days to create depending on how much data you have selected to download. Be sure to start this process before the middle of October 2016 so there is plenty of time for your archive to be completed. Watch the Download your Google Data [How to] video on YouTube to learn more.

IT Recommendation Checklist and Resources

You can also find a helpful IT recommendation checklist that includes additional resources at Graduating Senior Accounts. These tips will guide you through setting up a personal email account, updating online account information (e.g., checking account, credit card, cell phone password recovery, etc.) so that you do not lose access to them after your DePauw IT accounts are retired on 10/31/2016, how you can let others know your new contact information, and more.

Stay connected with DePauw through the Online Directory and Alumni App

DePauw’s Office of Alumni Engagement provides opportunities to connect with DePauw and fellow alumni through the Online Directory and EverTrue. Through the Online Directory, you can update your contact information, as well as search for and connect with fellow DePauw alumni. If you have not set up your account yet, contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 for your Activation Code.

You can also download the EverTrue Alumni App. This app for iPhone, iPad, and Android devices allows you mobile access to the alumni directory and provides mapping functionality based on business address to search for classmates and fellow alumni around the world. There are a number of filters you can use to generate specific custom lists of alumni by categories such as industry, location, grad year and greek affiliation. Click here to download the app on your mobile device, or search for “EverTrue” in the Apple App store or Google Play store. To learn more, visit depauw.edu/alumni/connect.

Image of EverTrue handbill

Please contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 with questions concerning the Online Directory and Alumni App. All other questions should be directed toward the HelpDesk at HelpDesk@depauw.edu or (765) 658-4294.

Hoping that your final semester is all that you wish it to be!

Tech support for student opinion surveys. #AnnounceIT

November 30th, 2015 by Lynda S. LaRoche

Information Services understands how important the student surveys are to you, our faculty colleagues, and we want you to know that we are prepared for them with solid technology, including the network and e-Services, as well as a quick response plan for any unforeseen issues that may occur. 

Let us know if you experience any issues specific to the student survey by immediately contacting the HelpDesk at (765) 658-4294 at which time Crissy or Dave will get the information needed to make this a top priority for our on-call experts.

Students get Microsoft Office for their laptop free of charge. #AnnounceIT

November 2nd, 2015 by Lynda S. LaRoche

Did you know that students can get Office for their laptops free of charge as long as you are a student at DePauw through our contractual agreement with Microsoft? To learn more, go to Software for 2015

Also, Microsoft Web Apps, the free cloud version of Office, is compatible with Chromebooks. To learn more, go to Microsoft Word on a Chromebook.

Please let us know if you have any questions by contacting the HelpDesk at (765) 658-4294 or HelpDesk@depauw.edu.

Class of 2015 – 18 days left before you can no longer access your DePauw IT accounts. #AnnounceIT

October 13th, 2015 by Lynda S. LaRoche

This is it…the final email about the retirement of your DePauw IT accounts.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources found below for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Wishing you success and happiness!

Requesting overhead transparency projectors and VCRs in classrooms. #AnnounceIT

September 30th, 2015 by Lynda S. LaRoche

A gentle reminder about the removal of overhead transparency projectors and VCRs from classrooms that was announced in Carol Smith’s August 18th “Starting the Year with Information Technology at DePauw – Fall 2015” email.

In addition to equipment upgrades in classrooms, we conducted a general tidying up and removed the overhead transparency projectors and VCRs from all technology classrooms. If you need a transparency projector or a VCR for a class, we will gladly put one back in the room for the semester (or year, whichever best suits your needs), but this change will eliminate the clutter of unused equipment sitting in corners taking up space and gathering dust.

To request a transparency projector or a VCR for a classroom, please email HelpDesk@depauw.edu with the building, room number, and when your next class meets so we can deliver it in time for your next class.

Thank you for your time!

31 days left for preserving your email and other data from your DePauw IT accounts. #AnnounceIT

September 29th, 2015 by Lynda S. LaRoche

The clock is ticking…only 31 days left for you to preserve your DePauw IT account information.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in our original post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

- See more at: http://lisnews.wordpress.depauw.edu/#sthash.JInvBcBy.dpu