Information Services

Inform, Instruct, Empower . . .

Tech support for student opinion surveys. #AnnounceIT

November 30th, 2015 by Lynda S. LaRoche

Information Services understands how important the student surveys are to you, our faculty colleagues, and we want you to know that we are prepared for them with solid technology, including the network and e-Services, as well as a quick response plan for any unforeseen issues that may occur. 

Let us know if you experience any issues specific to the student survey by immediately contacting the HelpDesk at (765) 658-4294 at which time Crissy or Dave will get the information needed to make this a top priority for our on-call experts.

Students get Microsoft Office for their laptop free of charge. #AnnounceIT

November 2nd, 2015 by Lynda S. LaRoche

Did you know that students can get Office for their laptops free of charge as long as you are a student at DePauw through our contractual agreement with Microsoft? To learn more, go to Software for 2015

Also, Microsoft Web Apps, the free cloud version of Office, is compatible with Chromebooks. To learn more, go to Microsoft Word on a Chromebook.

Please let us know if you have any questions by contacting the HelpDesk at (765) 658-4294 or HelpDesk@depauw.edu.

Class of 2015 – 18 days left before you can no longer access your DePauw IT accounts. #AnnounceIT

October 13th, 2015 by Lynda S. LaRoche

This is it…the final email about the retirement of your DePauw IT accounts.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources found below for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Wishing you success and happiness!

Requesting overhead transparency projectors and VCRs in classrooms. #AnnounceIT

September 30th, 2015 by Lynda S. LaRoche

A gentle reminder about the removal of overhead transparency projectors and VCRs from classrooms that was announced in Carol Smith’s August 18th “Starting the Year with Information Technology at DePauw – Fall 2015” email.

In addition to equipment upgrades in classrooms, we conducted a general tidying up and removed the overhead transparency projectors and VCRs from all technology classrooms. If you need a transparency projector or a VCR for a class, we will gladly put one back in the room for the semester (or year, whichever best suits your needs), but this change will eliminate the clutter of unused equipment sitting in corners taking up space and gathering dust.

To request a transparency projector or a VCR for a classroom, please email HelpDesk@depauw.edu with the building, room number, and when your next class meets so we can deliver it in time for your next class.

Thank you for your time!

31 days left for preserving your email and other data from your DePauw IT accounts. #AnnounceIT

September 29th, 2015 by Lynda S. LaRoche

The clock is ticking…only 31 days left for you to preserve your DePauw IT account information.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in our original post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

- See more at: http://lisnews.wordpress.depauw.edu/#sthash.JInvBcBy.dpu

Do not upgrade to Mac OS X El Capitan or you could break printing and access to the DePauw network. #AnnounceIT

September 17th, 2015 by Lynda S. LaRoche

We do not recommend you upgrade to Mac OS X El Capitan when it is released on September 30th because Information Services has not had time to thoroughly test it with all our systems. Do not take the chance of breaking your ability to print or access the DePauw network.


Please let us know at HelpDesk@depauw.edu or (765) 658-4294 if you have any questions or concerns.

IT Training Opportunities for Fall Term for Faculty & Staff. #TrainIT

September 15th, 2015 by Lynda S. LaRoche
We are pleased to offer the following IT Training sessions during Fall Term: 
  • Wed, Sep 23, 2015 from 11 – 11:30 a.m. in Roy O West Library – Computer Lab
    Creating Surveys, Questionnaires, and Applications
  • Tue, Sep 29, 2015 from 9 – 9:45 a.m. in Julian 278
    Excel II: Going Beyond the Basics
  • Fri, Oct 2, 2015 from 11:30 a.m. – 12:15 p.m. in Julian 278
    Excel III: Macros
  • Wed, Oct 14, 2015 from 8:30 – 9:15 a.m. in Roy O. West Library – Computer Lab
    Excel III: Extract, Organize, and Summarize Your Data with Pivot Tables
  • Fri, Oct 16, 2015 from 12 – 12:30 p.m. in Roy O. West Library – Computer Lab
    Excel III: Finding Values with VLOOKUP
  • Tue, Oct 20, 2015 from 9 – 10 a.m. in Julian 278
    Mail Merge: Microsoft Word and Google Apps
  • Mon, Nov 2, 2015 from 9 – 9:30 a.m. in Roy O. West Library – Computer Lab
    Excel III: Finding Values with VLOOKUP
  • Fri, Nov 6, 2015 from 12:30 – 1 p.m. in Roy O. West Library – Computer Lab
    Creating Surveys, Questionnaires, and Applications
  • Wed, Nov 11, 2015 from 11 – 11:45 a.m. in Roy O. West Library – Computer Lab
    Storing Materials in the Cloud
  • Thu, Nov 12, 2015 from 9 – 9:30 a.m. in Julian 278
    Staying on Track with Google Calendar
  • Fri, Nov 20, 2015 from 12:15 – 1 p.m. in Roy O. West Library – Computer Lab
    Excel III: Extract, Organize, and Summarize Your Data with Pivot Tables

These sessions are also listed on the I.S. News Blog Workshop and Event Calendar. Although sign-up is not required, a quick email reply letting us know you are planning to attend a session will help us determine how many handouts we should have on hand the day of the training.

We also have available to our campus community a subscription to Atomic Learning where you will find numerous online training tutorials. You can access these tutorials by signing in with your DePauw Account credentials. (Note: After entering your username and password, it may take several seconds to connect.)
Your suggestions for improving our training program are always welcome, so please feel free to contact llaroche@depauw.edu with your ideas or your questions.

Class of 2015 – 67 days left for you to preserve your email and other data from your DePauw IT Accounts. #AnnounceIT

August 25th, 2015 by Lynda S. LaRoche

Time flies…the Class of 2019 has arrived on campus…and there are only 67 days left for you to preserve your email and other data from your DePauw IT Accounts.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in our original post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Starting the Year with Information Technology at DePauw – Fall 2015 #AnnounceIT

August 18th, 2015 by Carol L. Smith

Welcome back as we begin this new academic year.

I wanted to take a moment to provide some quick tips from the Information Services team, offer updates about IT projects that are underway, and summarize highlights of some other more-detailed emails that you will also receive over the next few days.

Topics in the following include:

  1. Keeping in touch with IT at DePauw
  2. Information Security – Watch Out for Phishing and Activate Google 2-Step Authentication
  3. Wireless Network Updates – DePauwSecure and DePauwGuest
  4. Technology Classrooms Updates – Overhead Transparency Projectors & VCRs have been removed
  5. About Windows 10 – Let it pass for now

If you have any questions about these (or any other IT-related projects), please don’t hesitate to contact me at clsmith@depauw.edu.

Have a great start of the semester!

– Carol.

Carol L. Smith ‘85, CIO
Information Services, @DePauwIT

Read the rest of this entry »

2015 Alumni: You have 137 days to preserve your email and other DePauw IT Account data. #AnnounceIT

June 16th, 2015 by Lynda S. LaRoche

Good morning, 2015 Alumni,

The countdown continues…only 137 days left for you to preserve your email and other data from your DePauw IT Accounts. 

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in the original blog post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Wishing you a terrific Tuesday!