Information Services

Inform, Instruct, Empower . . .

Class of 2015 – 67 days left for you to preserve your email and other data from your DePauw IT Accounts. #AnnounceIT

August 25th, 2015 by Lynda S. LaRoche

Time flies…the Class of 2019 has arrived on campus…and there are only 67 days left for you to preserve your email and other data from your DePauw IT Accounts.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in our original post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Starting the Year with Information Technology at DePauw – Fall 2015 #AnnounceIT

August 18th, 2015 by Carol L. Smith

Welcome back as we begin this new academic year.

I wanted to take a moment to provide some quick tips from the Information Services team, offer updates about IT projects that are underway, and summarize highlights of some other more-detailed emails that you will also receive over the next few days.

Topics in the following include:

  1. Keeping in touch with IT at DePauw
  2. Information Security – Watch Out for Phishing and Activate Google 2-Step Authentication
  3. Wireless Network Updates – DePauwSecure and DePauwGuest
  4. Technology Classrooms Updates – Overhead Transparency Projectors & VCRs have been removed
  5. About Windows 10 – Let it pass for now

If you have any questions about these (or any other IT-related projects), please don’t hesitate to contact me at clsmith@depauw.edu.

Have a great start of the semester!

– Carol.

Carol L. Smith ‘85, CIO
Information Services, @DePauwIT

Read the rest of this entry »

2015 Alumni: You have 137 days to preserve your email and other DePauw IT Account data. #AnnounceIT

June 16th, 2015 by Lynda S. LaRoche

Good morning, 2015 Alumni,

The countdown continues…only 137 days left for you to preserve your email and other data from your DePauw IT Accounts. 

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in the original blog post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Wishing you a terrific Tuesday!

May 8th, 2015 by Lynda S. LaRoche
Computer crashed writing your final paper? 
Accidentally deleted your files? 
Need a new charge ASAP?  
During Finals week, WynWay Technologies in downtown Greencastle will be open with extended evening hours to provide Free computer services to DePauw students.
During the following hours, DePauw students can visit the WynWay shop at 122 East Washington Street to get all computer services (PC and Mac) at no charge (you only pay the price of parts, if any are needed):
May 8th – May 13th
8 PM – 12 AM
If you have questions, contact WinWay at 765-692-3100 or contact@wynway.com.
Image of WinWay flier

Only 186 days left – Preserve your email and other data from your DePauw IT Accounts now. #AnnounceIT

April 28th, 2015 by Lynda S. LaRoche

Good morning, Class of 2015,That’s right…only 186 days left for you to preserve your email and other data from your DePauw IT Accounts.

In case you missed the original email notification, this is a reminder that your access to all your DePauw IT accounts will be retired on 10/31/2015. Please see the IT recommendation checklist and resources in the original blog post for information on how you can setup a personal email account, preserve your data, and the opportunities you have to connect with DePauw and fellow alumni through the Online Directory and Alumni App.

Wishing you a terrific Tuesday!

Reminder: e-Services accounts for upperclass students will have a new look beginning 4/29. #AnnounceIT

April 27th, 2015 by Lynda S. LaRoche

2-days until new e-Services look for upperclass students

Beginning Wednesday, April 29th, e-Services accounts for upperclass students will have a new look, as shown below. This is the same look that first-year students have been using all year. It’s important to note that faculty and staff accounts will not change as part of this update.

The top section of student’s home page (labeled “A” in the image below) is for messages related to course registration and other timely academic events throughout the year. The messages section (“B” below) that is just below the messages section lists the student’s faculty advisor(s).
Image of student's home page
All of the familiar links and information that student’s use today will still be available through the e-Services menu, just by expanding the appropriate section (Academics, for example):

Image of student's home page expanded
For more details about your new e-Services home page, see the IT KnowledgeBase article at e-Services: Student home page overview.

e-Services accounts for upperclass students will have a new look beginning 4/29. #AnnounceIT

April 21st, 2015 by Lynda S. LaRoche

Beginning Wednesday, April 29th, e-Services accounts for upperclass students will have a new look, as shown below. This is the same look that first-year students have been using all year. It’s important to note that faculty and staff accounts will not change as part of this update.

The top section of student’s home page (labeled “A” in the image below) is for messages related to course registration and other timely academic events throughout the year. The messages section (“B” below) that is just below the messages section lists the student’s faculty advisor(s).
Image of student's home page
All of the familiar links and information that student’s use today will still be available through the e-Services menu, just by expanding the appropriate section (Academics, for example):

Image of student's home page expanded
For more details about your new e-Services home page, see the IT KnowledgeBase article at e-Services: Student home page overview.

Preserve your email and other data from your DePauw IT Accounts now. #AnnounceIT

April 16th, 2015 by Lynda S. LaRoche

Class of 2015

As you are going through your graduation to-do list, schedule time to preserve your email and other data from your DePauw IT accounts. In the following, you will learn the timeline for when your primary DePauw IT accounts will no longer be available to you, resources you can use to preserve email and other data, and information on services available to DePauw alumni.

DePauw IT Account Access will retire on October 31, 2015

Network

Be sure you save any documents you wish to keep from your class (I:) drive, personal (P:) drive, and Web (W:) drive before the end of October 2015.

e-Services

To request a transcript after October 31, 2015, browse to the transcript ordering portal on the Registrar’s Transcripts website.

Google Apps (email, calendar, drive, etc.)

Download a copy of the Google Apps data you want to keep, including your email, calendar, and more, by going into your Account settings and clicking Download data in the Account tools section. Once started, archives may take several hours or days to create depending on how much data you have selected to download. Be sure to start this process before the middle of October 2015 so there is plenty of time for your archive to be completed.

IT Recommendation Checklist and Resources

You can also find a helpful IT recommendation checklist that includes additional resources at Graduating Senior Accounts. These tips will guide you through setting up a personal email account, updating online account information (e.g., checking account, credit card, cell phone password recovery, etc.) so that you do not lose access to them after your DePauw IT accounts are retired on 10/31/2015, how you can let others know your new contact information, and more.

Stay connected with DePauw through the Online Directory and Alumni App

DePauw’s Office of Alumni Engagement provides opportunities to connect with DePauw and fellow alumni through the Online Directory and Alumni App. Through the Online Directory you can update your contact information, as well as search for and connect with fellow DePauw alumni. If you have not set up your account yet, contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 for your Activation Code.

You can also download the DePauw Alumni App powered by EverTrue. This app for iPhone, iPad, and Android devices allows you to access the alumni directory and provides mapping functionality based on business address to search for classmates and fellow alumni around the world. Click here to download the app on your mobile device, or search for “EverTrue” in the Apple App store or Google Play store. To learn more, visit depauw.edu/alumni/connect.

Need help?

Please contact the Office of Alumni Engagement at alumnioffice@depauw.edu or (765) 658-2586 with questions concerning the Online Directory and Alumni App. All other questions should be directed toward the HelpDesk at HelpDesk@depauw.edu or (765) 658-4294.

 

Hoping that your final semester is all that you wish it to be!

Submit your own technology request or issue. #AnnounceIT Inbox

March 31st, 2015 by Lynda S. LaRoche

#ReportIT is your way to Report Information Technology (IT) requests or issues at DePauw.

You have been calling, emailing, and visiting the HelpDesk to report technology requests or issues (i.e., incidents) and now … you can submit new incidents and review existing ones on your own by logging in with your DePauw Account username and password at ReportTech.depauw.edu. For step-by-step instructions on how to do this, go to the IT KnowledgeBase Submit and manage technology requests and issues article or watch the Submit your own technology request or issue video tutorial.
#LearnIT is your way to Learn about Information Technology (IT) at DePauw.
A quick reminder that Atomic Learning is where all students, staff, and faculty have access to online technology training on over 250 applications. Learn more about DePauw’s subscription at Atomic Learning or use your DePauw Account username and password to log in at AtomicLearning.depauw.edu to get started.
ReportTech.depauw.edu and AtomicLearning.depauw.edu are also available as links in e-Services:

  •      Students look for the links under Campus Life.
  •      Staff and Faculty look for the links under Additional Links.

Have a great week!

Go change your Google password now. #SecureIT

February 13th, 2015 by Lynda S. LaRoche

The recent reports of cyber attacks on major companies and organizations reinforce the various steps we all should take to protect both ourselves and the University. Our most recent effort, DPU_Secure wireless, has provided you with a safer, more secure connection between your computing device and the various access points on campus.

Now it’s time to remind everyone about the importance of changing your Google Apps password regularly – preferably, at least every 6 months. As Google mentions in its Secure your passwords article at tinyurl.com/GHPasswords, passwords are the first line of defense against cyber criminals. Be sure to watch the short “How to create a strong password” video at the end of the article.

Another recommended resource that you might find useful is Google’s Gmail security checklist at tinyurl.com/GHChecklist. Not only does this list offer you tips and tools for making your Google Apps email account more secure, but item #7 introduces you to 2-step verification.

Within the next month, 2-step verification will be an available option on your DePauw Google Account. Once it’s available, choosing to use it will make your account even more secure. 2-step verification can be thought of as something you do – Entering your password – with something you have – on the personal device you’ve linked to your account.

Watch for more #SecureIT information to come later.

Have a great weekend and go change your Google password now!