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You will not receive calls if you do not set up your Voicemail and other helpful information. #AnnounceIT

June 10th, 2014 by Lynda S. LaRoche

Did you know that you will not receive calls if you do not set up your Voicemail on your new phone? As mentioned 5/14, setting up your Voicemail is quick and easy:

  • Lift the handset
  • Press the Messages key
  • Listen to the system prompts to
    • Change your PIN
    • Record your name
    • Record your greeting

Quick Tip: Call Forwarding

Going on vacation? Off-campus over summer? Make sure your calls are answered by setting up call forwarding.

The easiest and most flexible way to set up call forwarding is by using the CommPortal; however, here are instructions on how to set it up using your handset:

Type of Forwarding Enable Code Disable Code
Immediate/Unconditional *72 *73
Busy *90 *91
No Answer/Delay *92 *93

 

 

 

Orientation Sessions

The new phone orientation schedule for June is available on the Information Services Workshop and Event Calendar. Sessions are limited to 18 participants, so please reserve your seat in one of the demonstrations by completing the New Phone Orientation – Reserve a Seat form.

We are also planning several sessions on August 18th and 19th for anyone who would like a refresher for the start of the 2014/2015 academic year. We will share this information with you at a later date.

If you are unable to attend orientation, you may also learn about the New Phone System on the IT KnowledgeBase.

@DePauwIT provides up-to-the-minute information about technology.

Class of 2018 photo upload for DePauw ID card deadline approaches. #ConnectIT

June 5th, 2014 by Lynda S. LaRoche

As the June 13th deadline approaches for you to upload your photo for your DePauw ID card, it is exciting for us to start getting familiar with the faces that we will soon see walking around campus. Although your high school senior pictures and other creative poses are impressive, they do not fall within the required guidelines for us to use for your DePauw ID card.

The photo you upload should be passport-style taken within the last six months that meets the following guidelines.

NOTE: Please follow these guidelines carefully because
your photo will be rejected if it does not meet these requirements.

  • It must be a focused color photo taken in full-face view (e.g. only your head and the top of your shoulders) with you directly facing the camera.
  • Prescription glasses are allowed. You may not wear sunglasses, hats, hoodies, or headphones.
  • The photo should not have flash reflections, glare, or shadows.
  • The background must be uniform, plain, and white. You may want to consider using a plain white sheet or towel or a large sheet of white paper as a backdrop for your photo.
  • The photo must be in JPEG (.jpg) format and no larger than 1 MB.

For specific information on uploading your photo, go to the IT KnowledgeBase article DePauw ID Card: Uploading a photo.

New phone and off campus this summer? Try the CommPortal. #AnnounceIT

May 20th, 2014 by Lynda S. LaRoche

CommPortal

CommPortal is an online portal for managing your phone settings including your voicemail. Whether you are off campus for summer break or working from home, you can go to On-campus phones: CommPortal for instructions on managing your phone. You may also want to print off the Quick Reference Guide as a handy reference for the most commonly used features of your phone.

Consultations

Please contact Nikki Weber-Brueggeman at nikkibrueggeman@depauw.edu or (765) 658-4580 if you are a department liaison who still needs to schedule a consultation to confirm the basic configurations of the phones in your area.

Orientation sessions

New orientation sessions have been added to the Information Services Workshop and Event Calendar for the month of June. We have also added several sessions on August 18th and 19th for anyone needing a refresher for the start of the 2014/2015 academic year.

@DePauwIT provides up-to-the-minute information about technology.

Class of 2013 – Termination of your DePauw University accounts (Google Mail, network, and e-Services)

May 2nd, 2013 by Lynda S. LaRoche

Class of 2013

As you prepare for life after DePauw, it is important to know what will happen to your DePauw IT accounts upon graduation:

Google Apps (email, calendar, docs, etc.)

Your current DePauw Google account will be deleted on August 1, 2013. Once it is deleted, it is gone and you will not be able to retrieve any of your saved emails, calendar events, contacts, docs, or other information contained in that account.

To learn how you can use the Google Mail Fetcher to migrate your DePauw email into another mail account before the account is deleted, browse to https://support.google.com/mail/answer/21289?hl=en&from=21288&rd=1.

DePauw’s Alumni Office offers you the option of signing up for Email for Life.

Email for Life is a forwarding service available through the DePauw Gateway that provides you with a permanent DePauw identity for communicating within the DePauw community. Please browse to http://gateway.depauw.edu and click Register Now! to learn more. If you have questions, you may contact the Alumni Office at alumnioffice@depauw.edu or 765-658-4208.

Network

Your DePauw network account will expire on August 1, 2013. If you have information in your class (I: drive) or personal (P: drive) folders, be sure to back them up before this date.

e-Services

Your e-Services account will expire on May 31, 2014. To request a transcript after this day, you may browse to the transcript ordering portal on the Registrar’s website at http://www.depauw.edu/academics/academic-resources/advising/registrar/transcripts/.

Questions concerning your IT accounts may be directed to the HelpDesk at helpdesk@depauw.edu or 765-658-4294.

Questions concerning the DePauw Gateway may be directed to the Alumni Office at alumnioffice@depauw.edu or 765-658-4208.

Wishing you success with your future endeavors!

Best,

Lynda S. LaRoche
Information Services, HelpDesk and User Support Director
helpdesk@depauw.edu or 765-658-4294

Spring 2012 workshops and events for faculty and staff

January 27th, 2012 by Lynda S. LaRoche

From Donnie Sendelbach, Director of Instructional and Learning Services and Director of the Information Technology Associates Program

FITS events are now posted on the IS Workshop and Event Calendar at http://goo.gl/eQb7l. Offerings include workshops in image editing for the web, blogging, and creating surveys along with Google and Moodle workshops. Please RSVP for events that you plan to attend at http://goo.gl/pVwtf.

In addition to the RSVP listings, a webinar on VoiceThread, a platform for collaborative slide/audio sharing, will be held Thurs., Feb. 16, 3:00-4:00 p.m. in ROW Instruction Room A. Refreshments will be served.

Best wishes for the start of a new semester. Hope it goes from good to great!

About Information Services

September 17th, 2007 by Carol L. Smith

DePauw’s Information Services programs and people support the intellectual life of the University by facilitating inquiry, communication, and creativity.

Learn more http://www.depauw.edu/it