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Calculate your risk for identity theft during Cyber Security Awareness Week – #AnnounceIT

October 30th, 2013 by Lynda S. LaRoche

Identity theft is a growing risk due to an increased interest in online banking, social networking sites, mobile downloads, online gaming, and other popular online activities. Gaining a better awareness of your level of exposure and adopting Healthy Computing practices are steps you can take to reduce your risk to identity theft.

Stay Safe Online, powered by the National Cyber Security Alliance, offers an online identity risk calculator designed to help you discover how your online activities may potentially make you more vulnerable to identity theft.

Healthy Computing practices to consider include:
  • Saving passwords on your computer may be convenient, but it also opens up your computer to vulnerabilities, including identity theft. Reduce your risks by following these step-by-step instructions
  • Never share passwords, your social security number, date-of-birth, or other personal information through email
  • Ask yourself if sharing personal information on social networking sites with your 327 “friends” is really the safest thing for you to do – do you really want all of them, and their 418 “friends”, to know you are on vacation and your house is empty?
  • That sweepstakes or free gift you just won that sounds too good to be true, could arrive with a price tag of a trojan horse, computer virus, or other form of malware when you enter your contact information

As always, let us know what’s on your mind when it comes to Healthy Computing by contacting us at HelpDesk@depauw.edu or (765) 658-4294.

Protect your computer from malware during Cyber Security Awareness Week – #AnnounceIT

October 29th, 2013 by Lynda S. LaRoche

Viruses, worms, trojan horses, and other forms of malware are specifically designed to damage or disable your computer. Cyber Security Awareness Week is a good time for you to learn more about protecting your computer against these malicious programs.

Information Services recommends going to the IT KnowledgeBase article Protecting your computer from malware to create a safer, more healthy environment on your computer by:

  • Reducing your virus risks
  • Using Symantec Anti-Virus Corporate Edition, which is provided free of charge to all students and for all campus-owned computers
  • Downloading Malwarebytes and SUPERAntiSpyware

As always, let us know what’s on your mind when it comes to Healthy Computing by contacting us at HelpDesk@depauw.edu or (765) 658-4294.

Create a more safe and secure computing environment during Cyber Security Awareness Week – #AnnounceIT

October 28th, 2013 by Lynda S. LaRoche

Information Services is celebrating Cyber Security Awareness Week by offering students, faculty, and staff opportunities to learn more about creating a more safe and securing computing environment.

Did you know the IT KnowledgeBase offers Healthy Computing information to help you protect yourself from phishing scams like the one that hit campus last week?

Go to the Spam article to learn about:

  • DePauw’s guidelines for official communications
  • How you can remove spam from your Google Apps Mail account
  • Read an interesting article from Google about phishing
  • Find practical tips and information from the Federal Trade Commission

As always, let us know what’s on your mind when it comes to Healthy Computing by contacting us at HelpDesk@depauw.edu or (765) 658-4294.

Fall 2013 – Starting the Year with Information Technology at DePauw

August 16th, 2013 by Carol L. Smith

From Carol L. Smith, CIO

Greetings, Campus Colleagues.

Welcome back as we begin the new academic year!

I wanted to take a moment to provide some quick tips from the Information Services team, offer updates about IT projects that are underway, and summarize highlights of some other more-detailed emails that you will also receive over the next few days.

If you have any questions about these (or any other IT-related projects), please don’t hesitate to contact me at clsmith@depauw.edu.

Have a great start of semester!

–Carol.

Topics in the following include:

  1. Keeping in touch with Information Services and IT at DePauw
  2. Helping students get logged in to Moodle, P: or I: drives, printers, etc.
  3. The new “DePauw Account” – Synchronizing your e-Services and network/Moodle/printing account passwords
  4. Student Laptops – An update about the new, more flexible (un) Laptop Program
  5. The Moodle 2.3 Upgrade
  6. Moodle Course and Library Course Reserves (Ares) enrollments during the Drop-Add period
  7. Upgraded computers in technology classrooms now require you to log in
  8. Windows 8 and Office 365 – What’s the timeline for campus?
  9. Atomic Learning – Online technology tutorials

(more…)

Final Notice for the Class of 2013 – Termination of your DePauw IT Accounts

July 26th, 2013 by Lynda S. LaRoche

To The Graduated Class of 2013,

This is your final notice of the termination of your DePauw IT Accounts:

  • Google Apps Account expiration date is August 1, 2013
  • DePauw’s network account expiration date is August 1, 2013
  • e-Services account expiration date is May 31, 2014

Details may be found by browsing to http://kb.wordpress.depauw.edu/?page_id=4423.

Students – Get pumped about an exciting change coming 8/1 to the number of IT passwords you’ll need to remember!

July 3rd, 2013 by Lynda S. LaRoche

Dear Returning Students,

Information Services is excited to announce a change to the number of IT account passwords you’ll need to remember when you return to campus in August.

Image of 3 accounts to 2 accounts

When the change is effective

August 1st

What you need to do

When you return to campus in August, complete the Checklist for creating your DePauw Account to sync your e-Services account with your network/Moodle/printing account. Syncing your accounts is a one-time process.

We hope this change is as exciting to you as it is to us! Please contact the HelpDesk with any questions.

Faculty & Staff Reminder: 2 IT Accounts Effective on Monday, 7/8

July 3rd, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

A quick reminder about changing to 2 IT Accounts that is effective Monday, 7/8/2013. For your convenience, here are updated links to KnowledgeBase articles that will help you on Monday:

For details about this exciting change, please refer to the original email found at http://t.co/JlKutjcNE1.

As always, please feel free to contact the HelpDesk with questions at helpdesk@depauw.edu, (765) 658-4294, or by stopping by our office located on the lower level of the Union Building from 8:00 a.m. to 5:00 p.m. Monday through Friday (closed July 4th).

Time is running out on the Class of 2013 DePauw IT accounts

July 1st, 2013 by Lynda S. LaRoche

Dear 2013 Graduates,

Google Apps email account will be deleted August 1, 2013

Once it is deleted, it is gone and you will not be able to retrieve any of your saved emails, calendar events, contacts, docs, or other information contained in that account. Learn how you can use the Google Mail Fetcher to migrate your DePauw email into another mail account before the account is deleted by browsing to https://support.google.com/mail/answer/21289?hl=en&from=21288&rd=1.

Connect with fellow DePauw alumni through the DePauw Gateway

Be on the lookout in July for your access information to register for the DePauw Gateway online community. When you receive this information, you’ll be able to set up your DePauw Gateway account, update your contact information, and search for and connect with fellow DePauw alumni. If you have questions, please contact the Alumni Engagement Office at alumnioffice@depauw.edu or (877) 658-2586.

DePauw Network account will expire on August 1, 2013.

If you have information in your class (I: drive) or personal (P: drive) folders, be sure to back them up before this date.

e-Services will expire on May 31, 2014

To request a transcript after this day, you may browse to the transcript ordering portal on the Registrar’s website at http://www.depauw.edu/academics/academic-resources/advising/registrar/transcripts/.

Please contact the HelpDesk at helpdesk@depauw.edu or (765) 658-4294 with questions concerning your IT accounts or the Alumni Engagement Office at alumnioffice@depauw.edu or (877) 658-2586 for questions concerning the Alumni Gateway.

Get pumped about an exciting change coming July 8th to the number of IT account passwords you’ll need to remember!

June 25th, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

Information Services is excited to announce a change to the number of IT account passwords you will need to remember beginning July 8th.

Image of 3 accounts to 2 accounts

Timeline for change – July 8th through October 18th

Why not take advantage of remembering one less password as soon as possible? Starting July 8th, a step-by-step checklist will be available on the IT KnowledgeBase.

Reasons for change

You spoke and we listened – We heard your feedback regarding the requirement to remember three different passwords for your IT accounts, so we synced the final two passwords for the IT systems housed on-campus.

Enhanced security for your online identity - With the increase in identity theft, enhancing password requirements and including a CAPTCHA reduces risks, thus creating a safer online DePauw environment..

Checklist for creating your DePauw Account

To sync your e-Services account with your network/Moodle/printing account, we are creating a step-by-step checklist for you to follow. Starting July 8th, browse to the IT KnowledgeBase or take advantage of one of the opportunities for assistance that are outlined below. Syncing your accounts is a one-time process.

Opportunities for assistance – Beginning July 8th

KnowIT! - As mentioned before, the IT KnowledgeBase offers 24/7 access to a broad spectrum of self-service support information and documentation.

TrainIT! - Take advantage of one of the following training opportunities offered by our Technical Trainer, Dave Diedriech:

HelpDesk Office Hours - Browse to the Workshop and Event Calendar to find the most current list of Dave’s Office Hours at the HelpDesk.

Department Training Sessions - Email ddiedriech@depauw.edu or call (765) 658-6442 to schedule a time for Dave to visit your department to walk your staff through this process.

SupportIT! - If you have tried the above options and still have questions, contact the HelpDesk Monday through Friday from 8:00 a.m. to 5:00 p.m. at helpdesk@depauw.edu or (765) 658-4294 or stop by our office located on the lower level of the Student Union Building.

We hope this change is as exciting to you as it is to us!

Best,
Lynda S. LaRoche
HelpDesk and User Support Director

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reminder: Class of 2013 – Termination of your IT accounts

June 6th, 2013 by Lynda S. LaRoche

Class of 2013,

Please remember your DePauw IT accounts will expire on the following dates:

  • August 1, 2013 – Google Apps (email, calendar, docs, etc.)
  • August 1, 2013 – Network (I: drive, p: drive)
  • May 31, 2014 – e-Services

For details on preserving any information you may need, please refer to the email named “Reminder: Class of 2013 – Termination of your IT Accounts”.