Posts Tagged ‘e-Services’


e-Services accounts for upperclass students will have a new look beginning 4/29. #AnnounceIT

April 21st, 2015 by Lynda S. LaRoche

Beginning Wednesday, April 29th, e-Services accounts for upperclass students will have a new look, as shown below. This is the same look that first-year students have been using all year. It’s important to note that faculty and staff accounts will not change as part of this update.

The top section of student’s home page (labeled “A” in the image below) is for messages related to course registration and other timely academic events throughout the year. The messages section (“B” below) that is just below the messages section lists the student’s faculty advisor(s).
Image of student's home page
All of the familiar links and information that student’s use today will still be available through the e-Services menu, just by expanding the appropriate section (Academics, for example):

Image of student's home page expanded
For more details about your new e-Services home page, see the IT KnowledgeBase article at e-Services: Student home page overview.

New login page for e-Services beginning Monday, 5/19. #AnnounceIT

May 16th, 2014 by Lynda S. LaRoche

Beginning Monday, May 19th, e-Services will have a new login page, as shown below.  Once you log in through this page, you will be automatically forwarded to the normal e-Services homepage.  We are letting you know about this change ahead of time to assure you that this is a legitimate e-Services page and not part of a phishing scheme.


Faculty & Staff Reminder: 2 IT Accounts Effective on Monday, 7/8

July 3rd, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

A quick reminder about changing to 2 IT Accounts that is effective Monday, 7/8/2013. For your convenience, here are updated links to KnowledgeBase articles that will help you on Monday:

For details about this exciting change, please refer to the original email found at

As always, please feel free to contact the HelpDesk with questions at, (765) 658-4294, or by stopping by our office located on the lower level of the Union Building from 8:00 a.m. to 5:00 p.m. Monday through Friday (closed July 4th).

Time is running out on the Class of 2013 DePauw IT accounts

July 1st, 2013 by Lynda S. LaRoche

Dear 2013 Graduates,

Google Apps email account will be deleted August 1, 2013

Once it is deleted, it is gone and you will not be able to retrieve any of your saved emails, calendar events, contacts, docs, or other information contained in that account. Learn how you can use the Google Mail Fetcher to migrate your DePauw email into another mail account before the account is deleted by browsing to

Connect with fellow DePauw alumni through the DePauw Gateway

Be on the lookout in July for your access information to register for the DePauw Gateway online community. When you receive this information, you’ll be able to set up your DePauw Gateway account, update your contact information, and search for and connect with fellow DePauw alumni. If you have questions, please contact the Alumni Engagement Office at or (877) 658-2586.

DePauw Network account will expire on August 1, 2013.

If you have information in your class (I: drive) or personal (P: drive) folders, be sure to back them up before this date.

e-Services will expire on May 31, 2014

To request a transcript after this day, you may browse to the transcript ordering portal on the Registrar’s website at

Please contact the HelpDesk at or (765) 658-4294 with questions concerning your IT accounts or the Alumni Engagement Office at or (877) 658-2586 for questions concerning the Alumni Gateway.

Get pumped about an exciting change coming July 8th to the number of IT account passwords you’ll need to remember!

June 25th, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

Information Services is excited to announce a change to the number of IT account passwords you will need to remember beginning July 8th.

Image of 3 accounts to 2 accounts

Timeline for change – July 8th through October 18th

Why not take advantage of remembering one less password as soon as possible? Starting July 8th, a step-by-step checklist will be available on the IT KnowledgeBase.

Reasons for change

You spoke and we listened – We heard your feedback regarding the requirement to remember three different passwords for your IT accounts, so we synced the final two passwords for the IT systems housed on-campus.

Enhanced security for your online identity - With the increase in identity theft, enhancing password requirements and including a CAPTCHA reduces risks, thus creating a safer online DePauw environment..

Checklist for creating your DePauw Account

To sync your e-Services account with your network/Moodle/printing account, we are creating a step-by-step checklist for you to follow. Starting July 8th, browse to the IT KnowledgeBase or take advantage of one of the opportunities for assistance that are outlined below. Syncing your accounts is a one-time process.

Opportunities for assistance – Beginning July 8th

KnowIT! - As mentioned before, the IT KnowledgeBase offers 24/7 access to a broad spectrum of self-service support information and documentation.

TrainIT! - Take advantage of one of the following training opportunities offered by our Technical Trainer, Dave Diedriech:

HelpDesk Office Hours - Browse to the Workshop and Event Calendar to find the most current list of Dave’s Office Hours at the HelpDesk.

Department Training Sessions - Email or call (765) 658-6442 to schedule a time for Dave to visit your department to walk your staff through this process.

SupportIT! - If you have tried the above options and still have questions, contact the HelpDesk Monday through Friday from 8:00 a.m. to 5:00 p.m. at or (765) 658-4294 or stop by our office located on the lower level of the Student Union Building.

We hope this change is as exciting to you as it is to us!

Lynda S. LaRoche
HelpDesk and User Support Director

























On Nov 10, e-Services will have a new web address at

October 25th, 2011 by Carol L. Smith

Starting on November 10, e-Services will located be at a new address at

We are making this change in preparation for the redesigned University website launch later in the semester, and the new address should not result in any noticeable changes in e-Services for the campus community (besides the address change, of course!).

We’ll send another reminder and further details closer to November 10, but in the meantime if you have any questions or concerns about the change, please contact Adam Hughes, Director of Administrative Information Systems,

e-Services & related systems will be unavailable during systems upgrade – March 18-22, 2011

March 2nd, 2011 by Carol L. Smith

System maintenance on the University core data systems is planned for March 18-22, 2011.

e-Services and several related systems will be unavailable during this period.

The following systems will be OFFLINE and UNAVAILABLE during
Friday, March 18, 6:30 pm — Wednesday, March 23, 8:00 am:

  • e-Services
  • Oracle e-Business Suite
  • ADMIN2 (Registrar applications)
  • TMA (Facilities Services)
  • Selected University web pages, including:
    • Alumni Gateway
    • Campus Directory (faculty, staff and students)
    • Campus Calendars
    • Alumni and Development Online Gifts portal
    • Event Registration portals (incl. Commencement, Alumni Reunion Weekend, DePauw Discourse, etc.)
    • Admission Application and Online Deposits pages for prospective students
    • Athletic Questionnaire for prospective students
    • Faculty members list (
    • Faculty email list utilities (
    • Student Third-Party Access portal (for parents and others to view invoices, check students’ grades, etc.)
    • Academic department sites
    • University Catalog
    • Library Acquisitions Orders
  • iPhone App – Calendar & Directory offline. (News feeds, WGRE player & Athletic fees will not be affected.)
  • Titanium – Available for scheduling, but new clients will need to be entered manually
  • PowerFAIDS – System will be available, but batch interface jobs with e-Services will be disabled

The following systems will be ONLINE and not affected by the maintenance outage:

  • Google Apps –
  • DePauw website – (excluding applications noted above)
  • Online Schedule of Classes (will be a static page)
  • Swipe card access to campus buildings
  • On & off campus food purchases using ID Card (CSGold & Micros)
  • Canon printer/copiers and campus network printers
  • Luna –
  • ContentDM
  • Easy Proxy
  • DyKnow
  • Library Catalogs and Databases
  • Moodle –
  • Network drives (P,I,U, W)
  • Personal websites at, &
  • OTG (Document Imaging)
  • VPN –
  • WordPress –

Why are we having this system outage?

During this maintenance, the Finance Office and Information Services are collaborating to complete an important major upgrade to Oracle e-Business Suite, moving from Release 11i to Release 12 (or “R12”). While most people on campus do not use e-Business Suite system directly, it is the core system that maintains the University financial and human resources databases.

After the upgrade is completed, it will introduce process changes for only those staff in the Finance and Human Resources offices who regularly use e-Business Suite and they have been directly involved in preparing for those changes. Otherwise, the upgrade should not result in any noticeable changes in e-Services for other faculty, staff or students. Thank you for your patience as we implement this important system upgrade.

This notice and any further updates/details will be available at the I.S. Blog:

If you have any questions, please contact Carol Smith.

Third-Party Access Is Now Available for Students

October 12th, 2009 by Carol L. Smith

In partnership with the Registrar’s office, the Application Services Team recently rolled out a Third-Party Access system for students.

Third-Party Access is a convenient and secure system that enables students to share selected academic records with third parties (parents, employers, graduate schools, etc.) via a personalized online portal. In DePauw’s system, items that can be shared with a third party include the advising transcript, class schedules, billing statements, financial aid awards, and grade reports.

A student accesses the Third-Party Access portal by selecting the Third-Party Access link in e-Services. Within the Third-Party Access portal, you can create new accounts, view the access logs of existing accounts, update or deactivate existing accounts. To create a new account, you simply create a username and password for the account, identify the items that account should have access to, and then share the username, password, and account login page address (( with your selected “third party.”

More info about Third-Party access is available at