Posts Tagged ‘mac’

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We now support Mavericks on Macs. #AnnounceIT

June 20th, 2014 by Lynda S. LaRoche

Information Services now supports Mavericks on Macintosh computers; however, we strongly recommend a clean install, not an upgrade, to avoid performance issues. Faculty and staff should email HelpDesk@depauw.edu if you would like to schedule a time to have Mavericks installed on your computer.

Also, Apple has announced the release of a new operating system coming this fall named Yosemite. Yosemite has not been tested with all of DePauw’s systems and is not supported by Information Systems until testing can be completed later in the fall semester. Please do not install it on your system until you hear otherwise from us.

As always, please contact the HelpDesk at HelpDesk@depauw.edu or (765) 658-4294 with any questions or concerns.

DePauw now supports Mac OS X v10.6 ‘Snow Leopard’

March 30th, 2010 by Carol L. Smith

buystrip_snow_box_20090910The incompatibilities between Mac OS X v10.6 Snow Leopard and the Novell network applications that we noted last fall have been resolved and Information Services is prepared to provide full support for this operating system.

Our campus license will allow us to install Snow Leopard on any University-owned computer that meets the minimum system requirements noted by Apple. Students can purchase the upgrade directly from the Apple Web site.

You can find details about Snow Leopard at www.apple.com/macosx.

If you currently have a University-owned Apple computer that meets the system requirements and would like a system upgrade, contact the HelpDesk, helpdesk@depauw.edu.

If you have further questions or comments, contact the HelpDesk, helpdesk@depauw.edu.

Mac OS X v10.6 Snow Leopard – What’s the Timeline for Campus?

September 3rd, 2009 by Carol L. Smith

30-Mar-10: View an update to this post at DePauw now supports Mac OS X v10.6 ‘Snow Leopard’.

Information Services does not yet provide support for Mac OS X v10.6. We recommend that you do not upgrade to Snow Leopard until later in the year.

Our research has shown that the Novell Netware network does not currently support Mac OS X v10.6 and the following network applications will NOT work:

* The Groupwise email client
* Printing to departmental or public networked printers
* Using aliases to access network drives (P:, I: and U:)
* Groupwise messenger

What’s the timeline?

According to Novell’s support timeline, updates that will make Netware compliant with Snow Leopard will be available sometime in mid-Fall. After those are available and we have confirmed that OS X v10.6 works on our network, we will notify the campus and begin providing support for it at that point.

Once we are prepared to support Snow Leopard, our campus license will allow us to install it on any University-owned computer that meets the minimum system requirements noted by Apple (http://www.apple.com/macosx/specs.html.) Students can purchase the upgrade directly from the Apple Web site.

What if your new computer came pre-installed with Snow Leopard?

If your new computer came already installed with Snow Leopard or you have already upgraded to Snow Leopard, following are alternative methods for using some of the network applications that are not compliant:

* DePauw e-Mail –Use http://tigermail.depauw.edu
* Accessing network drives (P:, I:, U:) – Use http://netstorage.depauw.edu
* Printing to networked printers – Email the document to yourself, then use a public lab computer to print it

If you have further questions or comments, contact the HelpDesk, helpdesk@depauw.edu.