Posts Tagged ‘passwords’


Faculty & Staff Reminder: 2 IT Accounts Effective on Monday, 7/8

July 3rd, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

A quick reminder about changing to 2 IT Accounts that is effective Monday, 7/8/2013. For your convenience, here are updated links to KnowledgeBase articles that will help you on Monday:

For details about this exciting change, please refer to the original email found at

As always, please feel free to contact the HelpDesk with questions at, (765) 658-4294, or by stopping by our office located on the lower level of the Union Building from 8:00 a.m. to 5:00 p.m. Monday through Friday (closed July 4th).

Get pumped about an exciting change coming July 8th to the number of IT account passwords you’ll need to remember!

June 25th, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

Information Services is excited to announce a change to the number of IT account passwords you will need to remember beginning July 8th.

Image of 3 accounts to 2 accounts

Timeline for change – July 8th through October 18th

Why not take advantage of remembering one less password as soon as possible? Starting July 8th, a step-by-step checklist will be available on the IT KnowledgeBase.

Reasons for change

You spoke and we listened – We heard your feedback regarding the requirement to remember three different passwords for your IT accounts, so we synced the final two passwords for the IT systems housed on-campus.

Enhanced security for your online identity - With the increase in identity theft, enhancing password requirements and including a CAPTCHA reduces risks, thus creating a safer online DePauw environment..

Checklist for creating your DePauw Account

To sync your e-Services account with your network/Moodle/printing account, we are creating a step-by-step checklist for you to follow. Starting July 8th, browse to the IT KnowledgeBase or take advantage of one of the opportunities for assistance that are outlined below. Syncing your accounts is a one-time process.

Opportunities for assistance – Beginning July 8th

KnowIT! - As mentioned before, the IT KnowledgeBase offers 24/7 access to a broad spectrum of self-service support information and documentation.

TrainIT! - Take advantage of one of the following training opportunities offered by our Technical Trainer, Dave Diedriech:

HelpDesk Office Hours - Browse to the Workshop and Event Calendar to find the most current list of Dave’s Office Hours at the HelpDesk.

Department Training Sessions - Email or call (765) 658-6442 to schedule a time for Dave to visit your department to walk your staff through this process.

SupportIT! - If you have tried the above options and still have questions, contact the HelpDesk Monday through Friday from 8:00 a.m. to 5:00 p.m. at or (765) 658-4294 or stop by our office located on the lower level of the Student Union Building.

We hope this change is as exciting to you as it is to us!

Lynda S. LaRoche
HelpDesk and User Support Director

























Want to win a cool prize set? Enter the 1011 CyberSecurity Awareness Week (CSAW) Video Contest!

September 29th, 2011 by Lynda S. LaRoche

What you should know about passwords…

September 20th, 2007 by asmock

Contributed by Courtney Hime

At DePauw, your username is the same across systems, but there are multiple passwords for the various systems:

1. eServices (
2. Blackboard (
3. Groupwise & Tigermail (email and calendaring), Novell (network folders P, I, etc.), and Moodle (an alternative Course Management System to Blackboard)
. Each of the three systems (or groups of systems) has a password
unique to that system. For example, if you change the password in either eServices or Blackboard, your password will not change in any of the other systems. However, the systems in #3 share a synchronized password (e.g., if you change your Groupwise/Tigermail password, it automatically changes for Novell and Moodle; or, when you change your Moodle password, it will automatically changes the password for TigerMail and Novell. It will not change your password in Blackboard or eServices).

Maintaining Passwords at DePauw
It is critical to protect your personal information. To ensure the security of your information, regular maintenance is necessary on your password-protected accounts. Reset each of the passwords mentioned above at least once each semester and maintain separate passwords for each type of account.

Tips for creating more secure passwords:

1. Make sure your password is at least six characters long.

2. Use a combination of special characters, letters and numbers.

3. Be original; don’t use real words that can be found in the dictionary.

4. Avoid using public information, such as your birth date, address or phone number.

5. Don’t relate the password to your interests in a way that makes it easily guessed.

6. Once you’ve changed your password, keep it to yourself! Don’t write it down and never share it with your friends.