Posts Tagged ‘U: Drive / V: Drive’

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Faculty & Staff Reminder: 2 IT Accounts Effective on Monday, 7/8

July 3rd, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

A quick reminder about changing to 2 IT Accounts that is effective Monday, 7/8/2013. For your convenience, here are updated links to KnowledgeBase articles that will help you on Monday:

For details about this exciting change, please refer to the original email found at http://t.co/JlKutjcNE1.

As always, please feel free to contact the HelpDesk with questions at helpdesk@depauw.edu, (765) 658-4294, or by stopping by our office located on the lower level of the Union Building from 8:00 a.m. to 5:00 p.m. Monday through Friday (closed July 4th).

Get pumped about an exciting change coming July 8th to the number of IT account passwords you’ll need to remember!

June 25th, 2013 by Lynda S. LaRoche

Dear Faculty and Staff Colleagues,

Information Services is excited to announce a change to the number of IT account passwords you will need to remember beginning July 8th.

Image of 3 accounts to 2 accounts

Timeline for change – July 8th through October 18th

Why not take advantage of remembering one less password as soon as possible? Starting July 8th, a step-by-step checklist will be available on the IT KnowledgeBase.

Reasons for change

You spoke and we listened – We heard your feedback regarding the requirement to remember three different passwords for your IT accounts, so we synced the final two passwords for the IT systems housed on-campus.

Enhanced security for your online identity - With the increase in identity theft, enhancing password requirements and including a CAPTCHA reduces risks, thus creating a safer online DePauw environment..

Checklist for creating your DePauw Account

To sync your e-Services account with your network/Moodle/printing account, we are creating a step-by-step checklist for you to follow. Starting July 8th, browse to the IT KnowledgeBase or take advantage of one of the opportunities for assistance that are outlined below. Syncing your accounts is a one-time process.

Opportunities for assistance – Beginning July 8th

KnowIT! - As mentioned before, the IT KnowledgeBase offers 24/7 access to a broad spectrum of self-service support information and documentation.

TrainIT! - Take advantage of one of the following training opportunities offered by our Technical Trainer, Dave Diedriech:

HelpDesk Office Hours - Browse to the Workshop and Event Calendar to find the most current list of Dave’s Office Hours at the HelpDesk.

Department Training Sessions - Email ddiedriech@depauw.edu or call (765) 658-6442 to schedule a time for Dave to visit your department to walk your staff through this process.

SupportIT! - If you have tried the above options and still have questions, contact the HelpDesk Monday through Friday from 8:00 a.m. to 5:00 p.m. at helpdesk@depauw.edu or (765) 658-4294 or stop by our office located on the lower level of the Student Union Building.

We hope this change is as exciting to you as it is to us!

Best,
Lynda S. LaRoche
HelpDesk and User Support Director

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coming in October: New Shared University Drive

September 8th, 2011 by Lynda S. LaRoche

This semester, Information Services (I.S.) will be implementing a new shared University V: drive that will replace the current U: drive. The V: drive, which is accessible only by faculty and staff, will continue to provide shared storage space on the network for departmental and program use. Our goals for this replacement are to provide additional security measures and to simplify directory management.

Additional information will be shared over the upcoming weeks. If you have any questions, please feel free to contact me at llaroche@depauw.edu.

Take care,

Lynda

Topics in the following include:

1. Early adopter testing

2. Transition timeline

3. Preparing for the transition

4. Upcoming opportunities to learn more


1. Early Adopter Testing

Early adopters are currently assisting I.S. with testing and should wrap-up around September 21. We will use their suggestions to fine-tune our processes in time for the roll-out.

2. Transition Timeline

Beginning October 3, department heads will need to request V: drive folder(s) as well as provide us with a list of users with their rights to the folder – either read only or read/write. We will provide you with a form that will enable you to easily submit your request.

Although folder names can be suggested, I.S. may need to make adjustments to follow established naming conventions when setting up the folders (e.g., Art/sculpture, ITAP, Science/chem, Training, etc.). User permissions will be granted at this top-level folder, thus eliminating the need for setting individual user permissions on sub-folders and files.

Once your request has been processed, I.S. will send you an email at which time a representative of your department will be responsible for moving your materials from the U: drive to the V: drive. Although the transition period is scheduled through the end of the semester, we encourage you to transition as soon as you can to avoid the end-of-semester rush.

3. Preparing for the transition

We recommend taking time to archive your current U: drive materials that are no longer needed on a regular basis by burning them to a CD or DVD. Taking this step will ensure your new V: drive is organized and efficient.

4. Upcoming opportunities

We are currently planning several opportunities for you to learn more about this transition, including:

  • An online resource with tips for organizing files
  • Q&A information sessions
  • Consultations to discuss strategies that meet your department/program needs

Fall 2011 – Starting the Year with Information Technology at DePauw (Updates & Tips)

August 17th, 2011 by Carol L. Smith

From Carol L. Smith, CIO

Welcome back as we begin the new academic year! I wanted to take a moment to provide some quick tips and updates about key IT projects that are underway or will be coming up soon.

If you have any questions about these (or any other IT-related projects), please don’t hesitate to contact me at clsmith@depauw.edu.

Cheers,

–Carol.

Topics in the following include:

  1. Keeping in touch with IT at DePauw
  2. Helping students get logged in to Moodle, P: or I: drives, printers, etc.
  3. Wireless network expansion and security enhancements
  4. The “V: Drive” – A new architecture to replace the shared University (U:) drive
  5. Updates to the Student Laptop Program

(more…)